Monthly Archives: April 2013

Podcast: What happens when you call our Client Care Access Centre?

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Podcast: What happens when you call our Client Care Access Centre?Reaching out for help can be quite intimidating for some, but when you call our Client Care Access Centre, you will be greeted by one of our friendly and highly trained representatives who receive hundreds of calls every day from clients needing immediate and confidential assistance.

These compassionate and dedicated representatives come from a variety of backgrounds and all have one thing in common – they enjoy helping people. Some of our Care Centre Representatives are graduate students coming from the health sciences who want some hands-on experience before going on to study for their Master’s Degree. Some are university dons whose experience of critical and sensitive issues is invaluable to the position, and others have extensive experience in …

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How to prevent family conflict from spreading like wildfire

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How to prevent family conflict from spreading like wildfireHave you ever experienced a family conflict that starts with an argument between two people but soon spreads like a wildfire, drawing in siblings, parents and even cousins, uncles, aunts and grandparents? These flash conflicts take a terrible toll on family members and relationships.

Just as fire rangers work to contain a forest fire, preventing its spread and limiting its damage to the woods, you can take action by building a firebreak to help your family and yourself limit the spread of the family conflict and safely contain it.

To manage a conflict wildfire, you first need to understand one of the key dynamics of how these wildfire family conflicts spread from person to person. Wildfire family conflicts spread through …

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Tax tips for students

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Tax tips for studentsDespite what you read about Gen Y and how bad they are at saving for retirement, many experts say this generation are better than their parents were at planning ahead and securing their futures. If the market collapse and housing bubble burst have taught Gen Y anything, it’s that investing early in your retirement is the key to a more prosperous future.

One of the biggest myths of investing is not having enough money to make it worth the effort. No amount is too small to invest. Once you get into the habit of saving some money every month, you’ll develop a positive attitude towards financial security.

But what about student debt? Should I pay off my loan first?

This …

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